How to address Excel reports that open but do not load
A security release in July 2016 by Microsoft to tighten security when opening files that were downloaded from the internet has had a side-effect when running Excel reports generated by Attainia. This release has caused some of our members to see only a blank document. Follow the steps below to address this scenario.
Step 1 - Ensure that your Internet Explorer settings are properly configured.
NOTE: This step needs to be configured regardless of which browser you use to access Attainia.
Instructions for that can be found here: How to configure Internet Explorer
Step 2 - Open Excel (without opening an Excel file)
Step 3 - Click on "File" > "Options"
Step 4 - Under "Trust Center", select "Trust Center Settings"
Step 5 - Under "Trust Center Settings", select "Protected View"
Step 6 - UNcheck "Enable Protected View for files originating from the Internet"
Step 7 - Click OK on all open Settings windows
Step 8 - Restart computer
In order for the settings to take effect, a full computer restart is strongly recommended.